Fixed: Autel KM100 Network Unavailable Error Code: 10008

Problem: The Autel MaxiIM KM100 has given a network error code while detecting VIN, it says: “Network unavailable. Restart your device or switch your network and retry. Error code:10008”.

or “The network is not available(#1). Update later [La rete non e’ disponibile(#1). Aggiornare piu’ tardi]”

What’s the reason? Any solutions?

 

 

Solution

  1. Change to a new Network.

 

  1. Restart Autel KM100E

 

  1. If all above do not work, adjust Network settings as below:

Settings >> System settings >> More >> Network & Internet >> Select WiFi >> modification button on upper-right corner >> Advanced options

  • Change IP settings “DHCP” to “Static”;
  • Set address

IP address: 192.168.1.249

Gateway: 192.168.1.1

Network prefix length: 24

DNS 1: 8.8.8.8

DNS2: 8.8.4.4

  • Long press power button to reboot KM100 after modification.

 

 

Technical Support:

Email: sales@AutelShop.de

Wechat: +86-13429866263

Whatsapp: +86-13429866263

 

www.autelshop.de